WHAT IS COUNSELLING?

Counselling is a collaborative process of exploring troubled thoughts, feelings and behaviours between a student and a trained counsellor. It involves safe and open discussion on options and strategies to better deal with issues or circumstances that are adversely affecting the student’s quality of life.

WHO IS THE COUNSELLOR?

SUTD’s counsellors are professionally trained to support students seeking counselling to better manage their issue or condition. In the event that the issue or condition may require the services beyond what the Wellbeing Services could provide, the Counsellor would discuss alternative care resources with the student, and/ or seek informed consent from the student for the Counsellor to work with an appropriate member of the SUTD community or the student’s caregiver to provide the best possible care. However, confidentiality is still kept within the counselling service.

WILL WHAT I SHARE BE KEPT CONFIDENTIAL?

The SUTD Counsellors offer students a high degree of privacy and confidentiality. Any disclosure of restricted and privileged information will be subject to the student’s informed consent or based on legal and ethical ground that includes situation which presents imminent risk.

WHO USES COUNSELLING SERVICE?

Students who are currently enrolled in an undergraduate or graduate programme at SUTD may seek counselling for any personal issue or challenge. These issues may be study and examination stress, family or relationship concerns or challenges adjusting to new environment or lifestyle.

HOW LONG DOES A COUNSELLING SESSION TAKE?

The first counselling session usually takes about 45 to 60 minutes. After the initial discussion, you and your counsellor may decide on one of the following options:

  • No further counselling is required at that particular moment in time

  • Further appointments are needed to explore the issues further

  • Alternative services are appropriate and your Counsellor may provide specific resources

​The number of sessions will differ from case to case.

HOW DO I KNOW IF I NEED COUNSELLING?

If your personal issues or challenges are affecting the quality of your life in areas such as your health, relationship, daily activities or academic performance, it is recommended that you seek professional counselling. Should you have thoughts of self-harm or harming others, it is important that you seek help immediately.

CAN I NOT MEET THE COUNSELLOR FACE-TO-FACE?

It is important that face-to-face discussion takes place between the Counsellor and the student as counselling is a collaborative effort that involves in-depth discussion of the issues, thoughts and feelings as well as exploration of options. In instances where students prefer an anonymous setting, we may refer them to alternative community resources that are currently available.

CAN I REFER A STUDENT OR CLASSMATE FOR COUNSELLING?

If you know of a student who is showing signs of distress, you may inform the person that professional counselling service is available at SUTD, and encourage the person to make an appointment with the Counsellor. Should you encounter a situation where you are unsure about a student's state of mental health, you may also consult the Wellbeing Services. It is important to note that we cannot compel the student to see a counsellor, even if the intention is good. Students should agree to be helped and seek counselling on their own accord.

HOW DO I UTILISE THE COUNSELLING SERVICE?

You may email wellbeing@sutd.edu.sg and provide the dates and times that you are available to meet the Counsellor. We do not encourage walk-in as the Counsellors may be engaged in a counselling session.

IS THERE A FEE IMPOSED FOR THE COUNSELLING SESSION?

Counselling is available to SUTD undergraduates and graduates at no charge.