John Reed

Former Chairman of CitiGroup, the New York Stock Exchange, and MIT

About the speaker

John Reed is the former Chairman of the New York Stock Exchange, former Chairman & CEO of Citicorp and Citibank and former Chairman of the MIT’s Board of Trustees. He is instrumental in the development of ATM in banking.

About the lecture: Technology and Design in Banking

Mr John Reed discussed the subject from the point of view of a designer and drew both from his sense of current challenges and those that he experienced in the early days of ATMs and Funds Transfer. He provided a description of the business as seen by a technologist and discuss the technology challenges, economic hurdles and constraints. John also covered the various interactions (between banker and customer) and audiences (customers, supervising authorities, organisational realities) that must be considered as part of the design.