FAQ
409 result(s)
How do I reset a lost password/ locked account?
If you have forgotten your password or if your account has been locked out, you may request for a password/account reset via email at employers@sutd.edu.sg.
How do I participate in the SUTD Internship Programme as an Employer?
If your company is participating in the internship programme for the first time, new account creation has to be done by the SUTD Career Development Centre. If you would like to take part in the internship programme, kindly drop us an email at employers@sutd.edu.sg.
I am receiving an error prompt when I attempt to approve the report.
Please send us an e-mail at employers@sutd.edu.sg with a screenshot or description of the error that you encountered.
How do I view the report on the internship portal?
Please refer to the user guide which has been emailed to you or drop us an e-mail at employers@sutd.edu.sg.
I am encountering login issues, what are the possible causes?
- Please ensure that there are no spaces before and after the user ID and password, particularly if you copied and pasted them.
- If you have forgotten your password, or if your account is locked out, drop us an email at employers@sutd.edu.sg with your user ID for a reset.
What is the deadline for the approving of the report?
The deadline to approve the report is usually one week from the submission of the intern’s report (on week 6 and 2 weeks before the end of internship).
How do I create an account for the internship portal?
You may email us at employers@sutd.edu.sg to request for the creation of a supervisor account.
What are the requirements for a supervisor of an SUTD intern?
You will be required to provide your approval for two internship reports, via the internship portal. The reports will be submitted on the 1st day of the 6th week of the internship, as well as 2 weeks before the end of the internship. The interns will also be required to produce a poster two weeks before the end of the internship, and you will be required to vet it for confidential content prior to their submission. Unlike the reports, the vetting and approval is verbally issued to the interns instead of through the portal.
If this is my second internship, is it mandatory for it to be official?
If you applied for your internship through SUTD’s Career Development Centre (via SUTD MyPortal or through a Career Development Centre staff), it will be considered an official internship, and you will be required to submit the necessary reports and posters, and will be covered under the relevant clauses. If internship was procured by your own means, you have the option of either having the internship officially endorsed, or for it to remain unofficial. This would have to be made known to us via careers@sutd.edu.sg at least one month prior to the start of the internship. The official guidelines will be sent to you when the internship portal opens. Please note that the instructions in the official guidelines will supersede this FAQ.
Will I be insured during the internship?
Yes, SUTD’s insurance scheme will cover you during the internship. If the company provides any additional coverage, it would be a direct arrangement between you and the company, and it should be made known to you during the interview or during contract signing.