Programme outline
Learning objectives and structure
By the end of the course, participants will learn how to deal with changes in Business Model, Operating Model and Workforce. They will also learn how to usher in Generative Artificial Intelligence (GenAI) into the organisation and be future-ready.
Day 1
- Ice breaking & group assignment
- What got you here will not bring you to where you want to go
- Cost, revenue & risk vs digital
- Optimisation vs transformation – Ambition
- Disruptive elements (Customer, data, GenAI)
- Changes in Business Model
- Traditional model
- Customer-centric model
- Know your customer – Harvard JTBO
- New ways of making money
Day 2
- Changes in Operating Model
- Agile & composable
- Ecosystem collaboration
- Data-driven
- AI augmentation
- Case study – Agile Organisation
- Changes in Workforce
- Attitude
- Diversification
- Digital dexterity
- Future of work
- Case study – Digital Talents Programme
Day 3
- The imminent threats
- Future of leadership
- Geopolitics and choices of technology
- Hands-on with GenAI
- New workforce – GenAI
- By design (Align with board aspiration)
- Get to know the “Beast” (Technology & Innovation: learn, do, visit)
- Opened mindset: Possibility is limitless, courage, Tencent values
- Prep to usher in the “Beast” (Ambition, strategy, policy, TriSM, OCM)
- Budget for experiment (Design thinking)
- Project presentation
Assessment
- Group project discussion, presentation, written assessments