Overview
This two-day course is designed to equip middle managers with the essential communication and leadership skills required to navigate today’s complex workplace dynamics which is amplified by the rise of artificial intelligence (AI) tools. The course aims to enhance participants’ ability to connect authentically, give and receive feedback effectively, and lead with empathy and influence across levels of the organisation.
Course duration
2 days
Course dates
Currently unavailable
Who should attend
- Participants in managerial roles that require effective team leadership, cross-functional collaboration, and regular communication with senior stakeholders.
- Aspiring or current middle managers, team leaders, or functional heads looking to enhance your communication skills for managing up, across, and down the organisation.
- Ideal for individuals in or progressing towards roles such as:
- Team Leaders / Assistant Managers
- Department or Functional Managers
- Project Managers / Programme Leads
- Operations Managers / Business Unit Heads
- Cross-functional Coordinators or Stakeholder Engagement Leads. These professionals are expected to lead teams, navigate complex interpersonal dynamics, and influence outcomes across hierarchical levels, making advanced communication, coaching, and feedback skills essential.
Prerequisites
Secondary school qualification in Singapore, such as the GCE ‘N’ Level or GCE ‘O’ Level, or its equivalent.