Programme outline
Learning objectives and structure
- Master human-centric communication with artificial intelligence (AI) insights
- Strengthen empathy, active listening, and emotional intelligence while leveraging AI to analyse stakeholders, predict needs, and tailor messages for maximum impact.
- Deliver high-impact presentations and feedback with AI
- Craft compelling stories, persuasive hooks, and structured feedback using AI co-creation, then refine delivery with real-time AI analysis of tone, body language, and clarity.
- Coach and influence with confidence using AI simulations
- Generate powerful coaching questions, practice radical candour feedback, and simulate tough conversations with AI before facing real-world scenarios.
- Navigate power dynamics and negotiations with AI assistance
- Draft influential messages, anticipate objections, and role-play win-win negotiations using AI-generated scripts and counterarguments.
- Become an AI-augmented leader:
- Leave with a personalised AI toolkit to enhance daily coaching, feedback, and influence
- Bridging human intuition with AO efficiency for smarter, faster leadership decisions.
Day 1
- Warm welcome and ice breaker
- Breaking psychological barriers – science-based techniques to overcome imposter syndrome, perfectionism, fear of judgement – use AI stimulates harsh audience reaction, reframe as learning opportunities
- Stakeholder analysis and mapping with AI – identify stakeholders, their biases and communication style – use AI-generated personas and sentiment analysis of past emails/meetings
- Empathy-driven communication – practice active listening, decoding emotional cues and building trust – use AI stimulation to role play emotionally charged conversations
- Power signals: verbal and non-verbal mastery with AI feedback – role play to practice on tone, gestures and congruence
- Storytelling for leadership – craft narratives using various communication structure and message framing techniques – use AI to create storyboards, in-class role play for real-time coaching and feedback
- Executive briefing 2.0: AI-optimised hooks, slides and engagement – use AI for slide critique and in classroom group presentation
- The boardroom challenge – deliver a high-stakes pitch and presentation to an AI board that adapts different communication styles and personas
- Wrap up Q&A
Day 2
- Radical candour feedback framework and AI feedback – practice giving feedback using the SBI model, use AI to create scenarios and scripts, in-class role play for real-time coaching feedback
- Stimulate coaching conversations (grow model) with AI-generated employee personas – in-class role play to receive real-time coaching feedback
- Managing up and influence without authority – understand power dynamics, manage expectations and align goals – use AI to draft stakeholder messages and anticipate possible objections or responses
- Delivering critical feedback with clarity, empathy and confidence – balance directness and care – use AI to give tone analysis and rewrite suggestions, in-class role play to receive real-time coaching feedback
- Negotiation and assertive communication – use AI to generate negotiation scripts and counter arguments, divide groups to stimulate real-time negotiation practice
- AI stimulation lab – your toughest conversation yet – participants run high-stakes scenarios using AI as rehearsal partner and human coach feedback – use AI to stimulate different approaches and record final version/present final version
- Wrap up Q&A
Assessment
- Online quiz and group presentation