ApexCARES – Seamless Care & Communication
Course: Service Design Studio
ApexCARES enhances dementia care at Apex Harmony Lodge by addressing real challenges like language barriers, onboarding overload and communication gaps between nurses and residents. It features AI-powered tools such as slurred speech-to-text transcription and translation, and the Apex Virtual Assistant (AVA), which provides real-time, resident-specific care suggestions based on history and best practices.
Co-designed with frontline staff, ApexCARES combines human-centred design and AI to streamline workflows, increase caregiver confidence, and improve care for residents.
Compassionate. Altruistic. Rewarding. Empathetic. Supportive.
This is ApexCARES.
Team members: Aiman Hazim, Duana Goh, Felix Teo, Isaac Oh, and Pritikaa Prabhu