40.250 Quality Analytics and Management
Practising engineers today play a vital role in ensuring the success of sustained generation of quality goods and services which hinges on not just technology, which changes rapidly with time, but also operational excellence. This course brings out proven strategic approaches and practical techniques essential for quality of products and operational competitiveness in the complex and changing world. The insights and knowledge gained would also be useful for students wishing to acquire professional certification after completion of the course.
Learning objectives
- Understanding of Quality: technical perspectives and customer perceptions
- Appreciation of timeless principles of Quality “gurus”
- Understanding of approaches to Quality excellence
- Understanding the different approaches to goods and services
- Review of Modern Quality Management frameworks
- Appreciation of Industrial backgrounds of Six Sigma and Lean
- Understanding the different phases of Six Sigma
- Ability to handle essential quantitative techniques in Six Sigma
- Project 1 (Individual; from a list of suggested projects)
- Project 2 (Group; subject is either self-selected or with guidance)
Measurable outcomes
- Ability to show understanding of issues related to Quality in industry
- Ability to implement strategies for operational excellence
- Ability to use essential quantitative techniques for Quality-related performance
- Ability to explain the objectives, reasoning and techniques of different phases of Six Sigma
- Ability to carry out projects (individual or group) related to Quality improvement
Prerequisites
Number of credits: 12