Su Yin is a seasoned logistics and aviation professional with over two decades of experience in driving transformation and operational excellence across organisations. In Jan 2025, she was appointed Chief Operating Officer at SingPost in a newly created position designed to translate transformation into tangible results, ensuring high quality execution and business excellence.

This role marks Su Yin’s second stint at SingPost. She first joined the Company in April 2019 as Vice President, Customer Experience, and was appointed at Chief Executive Officer, Singapore in November 2021 – a role she held till April 2024 when she moved to dnata as the Managing Director of Singapore, overseeing the ground handling and cargo operations at Changi Airport (SIN).

In her past tenure at SingPost, she managed the Company’s domestic post and parcel business, spearheading the transformation strategy for the Future of Post and focused on improving service quality and customer experience.

A Singapore national, Su Yin’s career spans senior executive roles across both the public and private sector. Prior to joining SingPost, Su Yin was General Manager at CAG, managing the ground operations and customer experience within the terminals. Before CAG, Su Yin had a distinguished military career with the Republic of Singapore Navy for 17 years and held several key leadership roles, including being a commanding officer of a warship.

Su Yin was a Singapore Armed Forces Merit Scholar and holds a Bachelor of Science (2nd Upper Class Hons) and Master of Science in Occupational Psychology from the University of Nottingham, United Kingdom. She is also a graduate of the United States Naval War College in Rhode Island, USA.