Billing and payment modes
Fee Billing and Payment Modes
Students will receive their bills at the commencement of each term and payment is due 30 days from the commencement of term. An email notification will be sent to the student’s SUTD email account when the bill is ready. Students will be able to check their bills via the SUTD student portal.
Students are able to pay their bills via GIRO, DBS/POSB ATM, DBS/POSB internet banking and eNETS via the SUTD student portal.
Late Payment Penalties
Late payment fee of S$50.00 will be imposed on the student’s account and negative service indicator (NSI) will be activated for fees that remain outstanding more than 30 calendar days from due date. Upon NSI activated, student will not be able to access MyPortal to view exam results, print transcripts or enrol for modules.
Refund Policy
Students who apply for leave of absence or leave SUTD, either through withdrawal of their own accord or termination of candidature by SUTD, after two weeks from commencement of each term will be liable to pay fees for the entire term. Requests for refund will not be considered.
For billing related enquiries, please write to studentfinance@sutd.edu.sg or call +65 6303 6888.
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Frequently asked questions
How would I know if I have failed the EWET?
Students who failed the EWET will receive an email from Office of Student Administration(OSA) in week two, informing them that they have been enrolled into the FEP. The email will also include their weekly class timing and lesson venue. Your FEP teacher will also follow up with an email to you. The first FEP class will begin in week three.
What happens if I fail the EWET?
You are not expected to withdraw from SUTD if you fail the EWET. If you fail the EWET, you are required to complete the following:
- Freshmore English Program (term 1)
- Freshmore Communication Program (term 3). FCP is a Pass/Fail module and you will need to pass both in order to graduate from SUTD.
How should I prepare for the EWET?
There is no preparation or studying required. You just have to be present virtually to access the test, read the question carefully and give a logical and coherent written response. Please be reminded that you should write in proper, grammatical sentences and choose a tone which is appropriate.
You are, however, encouraged to read this short book:
William Strunk, Jr. & E. B. White, Elements of Style, 4th Ed. (Allyn & Bacon, 2000).
Are we able to type our answers in our own laptop, given that it is conducted online?
The student should type out their essays on their laptops or PCs since the essays must be submitted online.
Since the test is online, how is the essay submission done?
The student will receive a Word document with the question. Since the essay must be submitted online (through a link provided on eDimension), the student should type out their answers on Word and save it either in .doc, .docx, or .pdf.
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