Leading Digital Strategy and Transformation

Part of the ModularMaster in Technology and Management programme

The leading digital strategy and transformation module provides students with in-depth understanding of the on-going changes in various industries that result from digital technologies and platforms. As digital technologies are now reaching maturity, the key barriers to digital transformation lie in management and organising.

The module will cover the newest theoretical frameworks and ideas connected to digital ecosystems, platforms, business models, and management practices. The course investigates changes in industry structures, customer relationships and services, organisational design, capabilities and culture in order to understand the catalysts and barriers to digital transformation.

While the focus is on management, we will also go through recent developments in Information technology along with emerging business applications in service and manufacturing industries. The participants will discuss case studies and develop their abilities in the design and implementation of digital strategies and transformations.

Who Should Attend

The course is for business leaders, senior executives and entrepreneurs responsible for leveraging the possibilities created by digitalisation and building innovation powerhouses within their companies.

We recommend the course for change managers, core strategy team members, business managers and product development managers. The course is suited to key functions like marketing, operations, IT, strategy, and general management.

Programme Outline

Learning Objectives and Structure

By the end of this module, participants would be able to:

Develop skillsets for formulating and driving digital strategy and digital transformation
Understand how change driven by digital transformation may affect your value chain and value generation
Draw the “big picture” on different technological innovation drivers and business model disruptors
Learn the key elements for creating and capturing value through digital strategies, data monetisation, and digital platforms business

Programme Structure: Participants will go through 4 days of training. Class will reconvene on the 5th day for a presentation as part of the course assessment.

Day 1

Introduction to the module and faculty, program flow and pre-assignments.
Learning of key concepts from pre-reading material set by professors
Preparation of cases set by professors
Identification of personal learning goals of the current module set by oneself.

Day 2

Introduction to platform economy (group work)
Platform value generating mechanism, platform types, and five distinct network externalities (group work)
Development of innovative platform services and solutions (group assignment)
Presentation and evaluation of innovative platform services and solutions
Platform governance (group assignment)
Data business models (group assignment), case Patientslikeme
Managing platform growth (group assignment), case TikTok
Key take-home points and reflection
Data, machine learning, and digital capabilities
Digital modularity and the changing nature of innovation
Competitive advantage in digital business
Agile and adaptive forms of organising
Creating a digital vision
Crafting a digital transformation roadmap
Leading digital transformation
My next steps

Day 3

Introduction to the future world and technological disruptions
Impact on the future state of work
The modern organisation
Change in the digital age
Introduction to organisation culture and change management
Barriers to change

Day 4

Introduction to the Competing Values Framework
Case Study 1 - Managing culture change in major transitions
Digital tools for culture transformation
Introduction to the "Culture Acceleration Toolkit and Methodology"
Case Study 2: Do a mini sprint to design a change process using digital tools
Presentation of Sprint by groups - Future of Digital Tools in Change
Summary and wrap up

Day 5

Project Presentation

Assessment

Multiple methods of assessment are used to provide an opportunity for the participant to demonstrate their learning results with a variety of learning styles.

These include:

Pre-assignment due before in-class session
Class contribution
In-class assignments (group work and presentations during the module)
Take-home assignment due after in-class session

Subject Credits

Upon completion and satisfying the requirements of passing this course, learners will be awarded 12 subject credits.

Course Fees and Funding

Full course fee inclusive of prevailing GST	You pay S$6,758.00
SkillsFuture Course Fee subsidy (70%) For Singapore Citizens < 40 years old For Permanent Residents	You pay S$2,027.40
Mid-Career Enhanced Subsidy (90%) For Singapore Citizens ≥ 40 years old	You pay S$787.40
Enhanced Training Support for SMEs (90%) For SME - Sponsored employees	You pay S$787.40

The above module fee payable is inclusive of 9% GST.

Instructors

Dr Jaclyn Lee
Senior Adjunct Fellow
SUTD Academy

In her current role as Chief Human Resources Officer for Certisgroup, a leading security solutions provider with a global footprint and a workforce of 27,000, Dr Jaclyn Lee drives HR Strategy for the group and works alongside key stakeholders to achieve business objectives. Prior to joining Certisgroup, Jaclyn used to manage Human Resources, Faculty Administration, Organisational Development and Digital HR as Chief Human Resources Officer in SUTD for over 13 years. She has vast experience in Human Resources in various industries and this includes expertise in managing large and diverse workforces in the Asia Pacific Region. This was gained from her years spent in large MNCs and global companies.

Jaclyn has in recent years been advocating the use of Digital technologies for Employee Experience, and also educating the HR community on the use of Data Analytics for the HR Function. She is a frequent speaker in key conferences and sits in various national HR committees and workgroups. She has a Doctor of Philosophy (PhD) in Business Information Systems from University of Twente in the Netherlands, Master of Business from SMU, Master of HRM from Rutgers University and a BSc in Psychology from Brandon University in Canada.

Professor Robin Gustafsson
Associate Professor
Aalto University

Professor Robin Gustafsson serves as Associate Professor of Strategic Management at Aalto University, Finland. His research focuses on corporate and business strategy formulation and strategizing in industry shifts. This includes research on narrative strategies in nascent industries and markets, platform strategy, and strategy and organization of open research, innovation, and platforms. He teaches advanced courses in strategy, platform strategy and design, and technology and innovation strategy at the Masters, doctoral, and MBA level. Dr. Gustafsson holds a Doctor of Science in Technology in the field of Technology Strategy and Venturing from Aalto University, School of Science and Technology, Finland.

Henri Schildt
Professor
Aalto University School of Business and School of Science

Henri Schildt is a tenured professor with a joint appointment at the Aalto School of Business (Management & Organizations) and the School of Science’s Department of Industrial Engineering and Management in Finland. Professor Henri Schildt’s research interests span technology strategy, digitalization, organizational change, and strategy process (with specific interest in reasoning under uncertainty and the use of data analytics). He is currently heading two research programmes on data-driven management and the management of digitalisation in Finnish manufacturing companies.

Policies and Financing Options

SSG Funding Terms and Conditions

Use of Personal Details

In consideration of the subsidy provided by SkillsFuture Singapore Agency (“SSG”) through the SUTD Academy for the Course,

I consent to:

The collection, use and disclosure to relevant third parties of my personal data by the SUTD Academy including but not limited to personal particulars, attendance records, assessment/performance records, for the following purposes:

Reporting of national statistics and conducting of holistic continuing education training research and analysis;
Facilitate the conduct of the relevant surveys and audits in relation to the Course;
General administration of the Course including but not limited to processing of the subsidy provided by SSG;
Publicity and marketing of the Course or other Courses to be provided by SSG or SUTD Academy; and
SSG or its Appointed Auditors or Nominated Representatives to directly contact Course Participant to obtain information deemed necessary for the purposes of conducting effectiveness survey or audits in relation to the Course.

I agree to:

Attend and complete all lectures, class exercises, workshops and assessments;
Complete the Course feedback at the end of the Course;
Complete the post Course survey sent about 3 to 6 months after class attendance; and
Sign up for a personal email account.

SUTD Privacy Statement

For more information on SUTD's privacy statement, please visit https://sutd.edu.sg/Privacy-Statement.

SUTD Terms and Conditions

Methods of Payment

Learn more about the available payment modes.

Cancellation & Refund Policy

If a written notification is sent to sutd_academy@sutd.edu.sg within 24 hours after course registration deadline there will be no cancellation charges. A full refund will be made.
No refund is provided if written notification is more than 24 hours after course registration deadline. SUTD Academy reserves the rights to collect the full fee amount from the participant.

Replacement Policy

Companies may replace participants who have signed up for the course by giving a 3-working day notice before the course commencement date to sutd_academy@sutd.edu.sg. Terms and conditions apply.

Registration Policy

Course may be cancelled due to insufficient participants. SUTD Academy will not be responsible or liable in any way for any claims, damages, losses, expenses, costs or liabilities whatsoever (including, without limitation, any direct or indirect damages for loss of profits, business interruption or loss of information) resulting or arising directly or indirectly from any course cancellation.
Course enrolment is based on a first-come, first-served basis.
SUTD Academy reserves the right to change or cancel any course or instructor due to unforeseen circumstances.

Types of Funding

Funding under Mid-Career Enhanced Subsidy ("MCES")

MCES is an enhanced Subsidy to encourage mid-career individuals to upskill and reskill, thereby helping them to remain competitive and resilient in the job market. With this, all Singaporeans aged 40 and above will receive higher subsidies of up to 90% course fee subsidy for SSG-funded certifiable courses.
Individuals/employers are not required to submit an application for the MCES. Those pursuing SSG-funded programmes will be charged the appropriate subsidised fees by SUTD Academy if they are eligible MCES. Individuals/employers will only need to pay the nett fee (full course fee after SSG's grant).

For more info, please visit SkillsFuture website at https://www.skillsfuture.gov.sg/enhancedsubsidy

Funding under Enhanced Training Support for SMEs ("ETSS")

ETSS is an enhanced funding to enable SMEs to send their employees for training.
SMEs will enjoy subsidies of up to 90% of the course fees when they sponsor their employees for SSG-funded certifiable courses.
In addition to higher course fee funding, SMEs can also claim absentee payroll funding of 80% of basic hourly salary at a higher cap of $7.50 per hour. SMEs may apply for the absentee payroll via the SkillsConnect system.
To qualify, SMEs must meet all of the following criteria:
- Organisation must be registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
- Trainees must be Singapore Citizens or Singapore Permanent Residents

For more info, please visit SSG website at https://www.ssg.gov.sg/programmes-and-initiatives/funding/enhanced-training-support-for-smes1.html

Funding under Union Training Assistance Programme ("UTAP")

UTAP is a training benefit for NTUC members to defray their cost of training. This benefit is to encourage more union members to go for skills upgrading.

NTUC members enjoy 50% unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP (Union Training Assistance Programme).

For more info, please visit https://e2i.com.sg/individuals/ntuc-education-and-training-fund/.

Funding under Post-Secondary Education Account ("PSEA")

The Post-Secondary Education Account (PSEA) is part of the Post-Secondary Education Scheme to help pay for the post-secondary education of Singaporeans.

This is part of the Government’s efforts to encourage every Singaporean to complete their post-secondary education. It also underscores the Government’s commitment to support families in investing in the future education of their children and to prepare them for the economy of the future. PSEA is not a bank account.

It is administered by the Ministry of Education (MOE) and is opened automatically for all eligible Singaporeans.

Account holders can use their PSEA funds to pay for their own or their siblings’ approved fees and charges for approved programs conducted by approved institutions.

However, you will have to check your eligibility and balance by contacting MOE first.

Contact MOE at (65) 6260 0777

E-mail to MOE at contact@moe.edu.sg

Click here for MOE website.