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Leading Digital Strategy and Transformation

Part of the ModularMaster in Technology and Management programme

The leading digital strategy and transformation module provides students with in-depth understanding of the on-going changes in various industries that result from digital technologies and platforms. As digital technologies are now reaching maturity, the key barriers to digital transformation lie in management and organising.

The module will cover the newest theoretical frameworks and ideas connected to digital ecosystems, platforms, business models, and management practices. The course investigates changes in industry structures, customer relationships and services, organisational design, capabilities and culture in order to understand the catalysts and barriers to digital transformation.

While the focus is on management, we will also go through recent developments in Information technology along with emerging business applications in service and manufacturing industries. The participants will discuss case studies and develop their abilities in the design and implementation of digital strategies and transformations.

Course Details

Course Dates:

October 2021 Intake

In-class/Webinar Delivery:

Scheduled Dates
Kickoff: October (1)
Class: October (4, 5, 11, 12, 19, 28)
Consultation: November (5)
Presentation: November (16)

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Closing date: 10 September 2021


Who Should Attend

The course is for business leaders, senior executives and entrepreneurs responsible for leveraging the possibilities created by digitalisation and building innovation powerhouses within their companies.

We recommend the course for change managers, core strategy team members, business managers and product development managers. The course is suited to key functions like marketing, operations, IT, strategy, and general management.

Programme Outline

Learning Objectives and Structure

By the end of this module, participants would be able to:

  1. Develop skillsets for formulating and driving digital strategy and digital transformation
  2. Understand how change driven by digital transformation may affect your value chain and value generation
  3. Draw the “big picture” on different technological innovation drivers and business model disruptors
  4. Learn the key elements for creating and capturing value through digital strategies, data monetisation, and digital platforms business

Programme Structure: Participants will go through 4 days of training. Class will reconvene on the 5th day for a presentation as part of the course assessment.

Day 1
  • Introduction to the module and faculty, program flow and pre-assignments.
  • Learning of key concepts from pre-reading material set by professors
  • Preparation of cases set by professors
  • Identification of personal learning goals of the current module set by oneself.
Day 2
  • Introduction to platform economy (group work)
  • Platform value generating mechanism, platform types, and five distinct network externalities (group work)
  • Development of innovative platform services and solutions (group assignment)
  • Presentation and evaluation of innovative platform services and solutions
  • Platform governance (group assignment)
  • Data business models (group assignment), case Patientslikeme
  • Managing platform growth (group assignment), case TikTok
  • Key take-home points and reflection
  • Data, machine learning, and digital capabilities
  • Digital modularity and the changing nature of innovation
  • Competitive advantage in digital business
  • Agile and adaptive forms of organising
  • Creating a digital vision
  • Crafting a digital transformation roadmap
  • Leading digital transformation
  • My next steps
Day 3
  • Introduction to the future world and technological disruptions
  • Impact on the future state of work
  • The modern organisation
  • Change in the digital age
  • Introduction to organisation culture and change management
  • Barriers to change
Day 4
  • Introduction to the Competing Values Framework
  • Case Study 1 - Managing culture change in major transitions 
  • Digital tools for culture transformation
  • Introduction to the "Culture Acceleration Toolkit and Methodology"
  • Case Study 2: Do a mini sprint to design a change process using digital tools
  • Presentation of Sprint by groups - Future of Digital Tools in Change
  • Summary and wrap up
Day 5
  • Project Presentation

Multiple methods of assessment are used to provide an opportunity for the participant to demonstrate their learning results with a variety of learning styles.

These include:

  • Pre-assignment due before in-class session
  • Class contribution
  • In-class assignments (group work and presentations during the module)
  • Take-home assignment due after in-class session
Subject Credits

Upon completion and satisfying the requirements of passing this course, learners will be awarded 12 subject credits.

Course Fees and Funding

SkillsFuture Course Fee Subsidy

Fee after subsidy

GST on Fee after SSG Course Fee Subsidy

You pay

Mid-career Enhanced Subsidy (MCES)

Fee after subsidy

GST on Fee after SSG Course Fee Subsidy

You pay

Enhanced Training Support for SMEs (ETSS)

Fee after subsidy

GST on Fee after SSG Course Fee Subsidy

You pay

Full Course Fee (without subsidies): $6,634 (inclusive of prevailing GST) 


Dr Jaclyn Lee
Senior Fellow at SUTD Academy
Chief Human Resources Officer at SUTD

Dr Jaclyn Lee manages Human Resources, Faculty Administration, Organisational Development and Digital HR in her current role as Chief Human Resources Officer. She has over 25 years of experience in Human Resources in various industries. Prior to joining SUTD, Jaclyn was the Senior Vice President of Group Human Resources in a large Temasek-linked Company. Jaclyn also has rich experience in managing large and diverse workforces, as well as HR projects in the Asia Pacific Region. In her prior role in NEC Corp, she was the Regional HR Director and HR Business Expert for the South Asia Region.

Jaclyn has in recent years been advocating the use of Digital technologies for Employee Experience, and also educating the HR community on the use of Data Analytics for the HR Function. She is a frequent speaker in key conferences and also sits in various national HR committees and workgroups. She has a Doctor of Philosophy (PhD) in Business Information Systems from University of Twente in the Netherlands, Master of Business from SMU, Master of HRM from Rutgers University and a BSc in Psychology from Brandon University in Canada.

Read more.

Professor Robin Gustafsson
Associate Professor
Aalto University

Professor Robin Gustafsson serves as Associate Professor of Strategic Management at Aalto University, Finland. His research focuses on corporate and business strategy formulation and strategizing in industry shifts. This includes research on narrative strategies in nascent industries and markets, platform strategy, and strategy and organization of open research, innovation, and platforms. He teaches advanced courses in strategy, platform strategy and design, and technology and innovation strategy at the Masters, doctoral, and MBA level. Dr. Gustafsson holds a Doctor of Science in Technology in the field of Technology Strategy and Venturing from Aalto University, School of Science and Technology, Finland.

Henri Schildt
Aalto University School of Business and School of Science

Henri Schildt is a tenured professor with a joint appointment at the Aalto School of Business (Management & Organizations) and the School of Science’s Department of Industrial Engineering and Management in Finland. Professor Henri Schildt’s research interests span technology strategy, digitalization, organizational change, and strategy process (with specific interest in reasoning under uncertainty and the use of data analytics). He is currently heading two research programmes on data-driven management and the management of digitalisation in Finnish manufacturing companies.

Policies and Financing Options

SSG Funding Terms and Conditions

Use of Personal Details

In consideration of the subsidy provided by SkillsFuture Singapore Agency (“SSG”) through the SUTD Academy for the Course,

I consent to:

The collection, use and disclosure to relevant third parties of my personal data by the SUTD Academy including but not limited to personal particulars, attendance records, assessment/performance records, for the following purposes:

  1. Reporting of national statistics and conducting of holistic continuing education training research and analysis;

  2. Facilitate the conduct of the relevant surveys and audits in relation to the Course;

  3. General administration of the Course including but not limited to processing of the subsidy provided by SSG;

  4. Publicity and marketing of the Course or other Courses to be provided by SSG or SUTD Academy; and

  5. SSG or its Appointed Auditors or Nominated Representatives to directly contact Course Participant to obtain information deemed necessary for the purposes of conducting effectiveness survey or audits in relation to the Course.

I agree to:

  1. Attend and complete all lectures, class exercises, workshops and assessments;

  2. Complete the Course feedback at the end of the Course;

  3. Complete the post Course survey sent about 3 to 6 months after class attendance; and

  4. Sign up for a personal email account.

SUTD Privacy Statement

For more information on SUTD's privacy statement, please visit

SUTD Terms and Conditions

Methods of Payment

Learn more about the available payment modes.

Cancellation & Refund Policy

  1. If a written notification is sent to within 24 hours after course registration deadline there will be no cancellation charges. A full refund will be made. 

  2. No refund is provided if written notification is more than 24 hours after course registration deadline. SUTD Academy reserves the rights to collect the full fee amount from the participant.

Replacement Policy

Companies may replace participants who have signed up for the course by giving a 3-working day notice before the course commencement date to Terms and conditions apply.

Registration Policy

  1. Course may be cancelled due to insufficient participants. SUTD Academy will not be responsible or liable in any way for any claims, damages, losses, expenses, costs or liabilities whatsoever (including, without limitation, any direct or indirect damages for loss of profits, business interruption or loss of information) resulting or arising directly or indirectly from any course cancellation.

  2. Course enrolment is based on a first-come, first-served basis.

  3. SUTD Academy reserves the right to change or cancel any course or instructor due to unforeseen circumstances. 

Types of Funding

Funding under Mid-Career Enhanced Subsidy ("MCES")

  1. MCES is an enhanced Subsidy to encourage mid-career individuals to upskill and reskill, thereby helping them to remain competitive and resilient in the job market. With this, all Singaporeans aged 40 and above will receive higher subsidies of up to 90% course fee subsidy for SSG-funded certifiable courses.

  2. Individuals/employers are not required to submit an application for the MCES. Those pursuing SSG-funded programmes will be charged the appropriate subsidised fees by SUTD Academy if they are eligible MCES. Individuals/employers will only need to pay the nett fee (full course fee after SSG's grant).

    For more info, please visit  SkillsFuture website at

Funding under Enhanced Training Support for SMEs ("ETSS")

  1. ETSS is an enhanced funding to enable SMEs to send their employees for training.

  2. SMEs will enjoy subsidies of up to 90% of the course fees when they sponsor their employees for SSG-funded certifiable courses.

  3. In addition to higher course fee funding, SMEs can also claim absentee payroll funding of 80% of basic hourly salary at a higher cap of $7.50 per hour. SMEs may apply for the absentee payroll via the SkillsConnect system.

  4. To qualify, SMEs must meet all of the following criteria:
    - Organisation must be registered or incorporated in Singapore
    - At least 30% local shareholding by Singapore Citizens or Singapore Permanent Residents
    - Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than $100 million
    - Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
    - Trainees must be Singapore Citizens or Singapore Permanent Residents

    For more info, please visit SSG website at

Funding under Union Training Assistance Programme ("UTAP")

UTAP is a training benefit for NTUC members to defray their cost of training. This benefit is to encourage more union members to go for skills upgrading.

NTUC members enjoy 50% unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP (Union Training Assistance Programme).

For more info, please visit