Overview
This course equips professionals with practical skills to apply Design·AI in decision-making, problem framing, opportunity identification and responsible AI adoption within complex and regulated work environments.
Participants will learn a structured, journey-based approach to move from ambiguity and analysis to collaboration, experimentation, implementation and continuous improvement. Through guided discussion, practical exercises and a workplace-focused action plan, learners will identify high-value use cases and translate AI opportunities into actionable organisational initiatives across sectors such as healthcare, aviation, public services, urban solutions and related industries.
Course details
For information on upcoming course dates or to register your interest, please click on [Apply / Register interest].
Duration: 1 day, 9.00 AM – 5.00 PM
Who should attend
- Managers, team leads and functional professionals involved in strategy, innovation, operations, transformation or service improvement.
- Decision-makers and project owners responsible for identifying, prioritising or implementing AI-enabled initiatives.
- Professionals from sectors such as public services, healthcare, aviation, urban solutions and related industries who need to assess and apply AI in workplace contexts.
- Suitable for learners seeking to strengthen practical capability in AI-enabled decision-making, process improvement and innovation planning.
Minimum requirements
- Minimum 2 years of working experience in a professional, managerial or technical role.
- Basic digital literacy and familiarity with workplace processes.
- No coding experience is required.
- Learners should be able to discuss a current business, operational or service challenge from their workplace for in-class application.